Patient Information

Patient Information for Your Visit to Terrell Hills Dental

Welcome to Terrell Hills Dental. We are glad you are here. Whether you are visiting us for the first time or returning for continued care, we want your experience to feel comfortable and straightforward. New patients are always welcome, and we accept a wide range of dental insurance plans in San Antonio — so you can focus on your health instead of paperwork. If you are looking for practical dental patient information San Antonio residents can count on, you have come to the right place.

The reception area at Terrell Hills Dental in San Antonio

Welcome — New Patients Are Always Welcome

Becoming a new patient at Terrell Hills Dental is simple. Our team is here to guide you through every step, from scheduling your first visit to understanding your treatment options. We take time to listen to your goals and answer your questions.

What to Bring to Your First Appointment

To make your first visit smooth, please bring the following items:

  • Your photo ID
  • Your dental insurance card (if applicable)
  • A list of current medications
  • Any recent dental X-rays or records (you can have them sent ahead of time)

If you have questions about what to bring, call us. We are happy to help.

Office Hours and Scheduling

We see patients Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. To schedule an appointment, call our office. We will find a time that works for you.

Insurance & Financing Options

Understanding the cost of care should not be stressful. We work with many insurance providers and offer flexible financing to make treatment accessible.

Dental Insurance We Accept in San Antonio

We are in-network with a broad network of plans. Accepted insurers include Delta Dental, Blue Cross Blue Shield, Cigna, Humana, MetLife, UnitedHealthcare, United Concordia, Aetna, Guardian, Anthem, DentaQuest, DenteMax, Wellcare, Careington, Aflac, Geico, Unum, Connection Dental, and others. For a full list and details, visit our Insurance & Financing page.

Flexible Financing for Every Budget

If you do not have dental insurance or your plan does not cover a procedure, we offer financing through CareCredit, Alphaeon Credit, Cherry, Sunbit, and United Credit. These plans allow you to spread the cost of treatment over time with manageable monthly payments.

Insurance & Financing Compared at a Glance

Choosing between insurance and financing depends on your situation. Here’s a quick comparison to help you decide.

FeatureDental InsuranceFinancing Plans
How it worksYou pay premiums and the plan covers a portion of treatment costsYou pay a set amount each month until the treatment is paid off
Accepted providers/programsDelta Dental, Cigna, Humana, Aetna, and many moreCareCredit, Alphaeon Credit, Cherry, Sunbit, United Credit
Best forRoutine cleanings, exams, and covered proceduresLarger, uncovered treatments like implants or cosmetic care
How to applySubmit your insurance information at your visitApply online or with our front desk in minutes

Still not sure? Our team can look at your insurance benefits and explain your financing options side by side.

Making Your Visit Comfortable

We know that dental visits can make some people anxious. That is why we focus on comfort from the moment you walk in. Our Comfort Menu includes options like warm blankets, pillows, headphones, and several levels of sedation — from nitrous oxide to IV sedation. If staying relaxed is important to you, let us know. We will personalize your experience.

Common Queries

Frequently Asked Questions

Do you accept new patients in San Antonio?

Yes, we warmly welcome new patients at Terrell Hills Dental. Whether you are looking for a routine dental examination or considering a smile transformation, we invite you to join our practice. Call us to schedule your first visit.

What insurance plans does Terrell Hills Dental accept?

We accept a wide range of dental insurance plans in San Antonio, including Delta Dental, Blue Cross Blue Shield, Cigna, Humana, MetLife, UnitedHealthcare, Aetna, and many more. For a complete list, visit our insurance page.

What financing options are available if I don’t have dental insurance?

We offer flexible financing plans through CareCredit, Alphaeon Credit, Cherry, Sunbit, and United Credit. These options help make treatment affordable without insurance. Our team can help you choose the best plan for your budget.

What should I bring to my first appointment?

Please bring your photo ID, insurance card (if applicable), and a list of any medications you are currently taking. Arriving 15 minutes early allows time for paperwork. If you have dental records or X-rays from a previous dentist, you are welcome to bring them as well.

How do I schedule an appointment?

You can schedule an appointment by calling our office at (210) 824-3531. Our team will find a time that works for you. We are open Monday through Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 12:00 PM.

Accessibility

Insurance &
Financing

We gladly accept all PPO plans and are in-network with many of the following: Delta Dental, Blue Cross Blue Shield, Cigna, Humana, MetLife, and UnitedHealthcare. Flexible financing options are available through a variety of trusted lending partners such as CareCredit, Alphaeon, Cherry, Sunbit, and United Credit.

View accepted plans

Flexible Payments

Patient Financing
Instant Approvals
United Credit Available
Simple payment plans up to $25,000
Terrell Hills Dental Team

Serving San Antonio
& Terrell Hills

Easy to reach from Alamo Heights, Fort Sam Houston, Windcrest, Converse, and Live Oak. We would love to meet you.